Northamptonshire Partnership Homes : Estate Cleaning Services

Contracting authority

Contracting authority:

Northamptonshire Partnership Homes

Public Procurement Organisation Number:

PGTJ-9157-YWQM

Address:

9-13 St. James Mill Road
Northampton
NN5 5JW
UK

Contact name:

Karen Andrews

Email:

Karen.Andrews@westnorthants.gov.uk

Telephone:

00000000000

Website:

https://nph.org.uk/

Organisation type:

REGIONAL_AUTHORITY

Devolved regulations that apply:

None

Procedure

Procedure type:

Competitive flexible procedure

Dynamic market OCID:

Not provided

Competitive flexible procedure description:

NPH will conduct this procurement in two stages - Stage 1 – Initial Bid submission
This will comprise of submission of the procurement specific questionnaire, written quality response and pricing submissions. Submissions will be assessed out of a maximum 85% total score.
Stage 2 – Presentation and final award
The top 5 scoring combined price bidders bad on the quality and price submissions will be shortlisted to an in-person presentation stage. Any bidder outside of the top 5 will be rejected at this point and will not continue any further in the process. This presentation stage will be worth 15%.

Note where a bidder is within the top 5, but their combined written quality and pricing submission score (out of 85%) is more than 15% less than the next lowest ranked bidder then NPH reserve the right not shortlist them to the presentation stage. This is on the basis that even if the maximum score is achieved at the presentation stage the bidder cannot surpass the score achieved by the next highest ranked bidder and so could not be successful following the presentation stage.
Final Award
Following the presentations by the top 5 shortlisted bidders, the combined score for the shortlisted bidders (out of 85%) will be added to their presentation score (out of 15%) to form a total score out of a maximum possible 100%, and the award will be made to the bidder that has achieved the highest combined score, that being considered the most advantageous tender (MAT).

Preliminary market engagement conducted:

Yes

Dynamic market:

No

Special regime:

None

Scope

Title:

Estate Cleaning Services

Reference number:

NPH_2025_70

Main procurement category:

SERVICES

Description:

Northamptonshire Partnership Homes (NPH) wishes to invite interested parties to bid for the provision of Estates Cleaning services to cover a number of the properties and sites managed on behalf of West Northamptonshire Council (WNC). NPH manages diverse estates comprising 851 blocks of general needs type residential accommodation serving the needs of 5800 dwellings, together with 2 blocks of older person type accommodation, plus third-party agreements with 2 extra care providers across Northampton, and an additional 2 developments catering for homeless provision. The term 'cleaning' in terms of the blocks and estates covers the provision of the following services:
•The cleaning of the internal communal areas of housing blocks and making sure they are free of litter, ensuring they are left clean and smelling pleasantly after every visit to site.
•The cleaning of any furniture in communal areas, particularly in Older Persons accommodation.
•Ensuring that the external communal areas are kept clean, litter & detritus free.
•Specialist cleaning to communal areas of some other individual schemes including those housing elderly residents, Older Persons Accommodation and those in need of extra support.
•Some ancillary cleaning and other associated duties.
•Assisting NPH in the removal of fly tipping (including items such as black bags, refuse sacks, small pieces of furniture) from inside and outside residential blocks and on estates.
•Other site based tasks which may be carried out on a regular basis to certain properties.
This contract relates mainly to the internal elements of the blocks managed by NPH and the communal areas around the estates, but includes bin stores, garage and parking areas, drying and recreational areas.
NPH is adopting the principles of the HouseMark Photo Book for the delivery and management of this contract and have also worked extensively with residents to establish the level of service that they require in respect of Estate Services. NPH will be expecting the successful tenderers to work with them in ensuring that this level of service, together with the standards identified in the HouseMark PhotoBook, are maintained. The minimum expected level of services has been identified as an "A" standard.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://nph.delta-esourcing.com/tenders/UK-UK-Northampton:-Cleaning-services./B85ZC88529

To respond to this opportunity, please click here:
https://nph.delta-esourcing.com/respond/B85ZC88529

Total value (estimated):

GBP 9,600,000 excluding VAT

GBP 11,520,000 including VAT

Description

Description:

Not provided

Suitable for SMEs:

Yes

Suitable for VCSEs:

Yes

Contract dates (estimated):

01/07/2027 to 30/06/2031

CPV classifications:

90910000 - Cleaning services.

90911000 - Accommodation, building and window cleaning services.

90911200 - Building-cleaning services.

Contract can be extended:

Yes

Extension date:

30/06/2033

Delivery regions:

UKF24 - West Northamptonshire

Award criteria:

Name: Quality Questions / Weighting: 50

Name: Pricing Matrix / Weighting: 35

Name: Presentation / Weighting: 15

Legal and financial capacity conditions of participation:

Public Liability - £10 Million
Employee Liability - £5 Million
Contractor All Risk£1 Million
The minimum eligible annual turnover is: £2 million averaged over three years

Technical ability conditions of participation:

Organisational Accreditations/Qualifications/Certifications
British Institute of Cleaning Science (BICSc) (Mandatory)
A relevant ISO certification for:
Quality Management in line with ISO 9001 (Desirable),
Environmental Management in line with ISO 14001,
Health and Safety in line with ISO 45001 – such as SafeContractor / CHAS / Constructionline (Desirable)
Risk Assessments and Method Statements (RAMS) (Desirable)

Operative Accreditations/Qualification/Certifications
DBS Check (Mandatory)
COSHH Training (Desirable)
Manual Handling Training (Desirable)
Health and Safety Training (Desirable)
Safeguarding Training (Desirable)

Documents

Associated tender documents:

Not provided

Technical specifications:

Not provided

Submission

Enquiry deadline:

02/09/2026 Time: 14:00

Tender submission deadline:

14/10/2026 Time: 14:00

Submission address and any special instructions:

https://nph.delta-esourcing.com

An electronic auction will be used:

No

Languages that may be used for submission:

English

Award decision date (estimated):

15/02/2027

Other information

Legal and financial capacity conditions of participation:

Not provided

Technical ability conditions of participation:

Not provided

Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP):

No

Government Procurement Agreement (GPA):

No

A conflicts assessment has been prepared and revised:

Yes

Other organisations